Call Center Orders

/Call Center Orders
Call Center Orders 2017-08-02T13:45:23+00:00
Ask where the athlete saw our product – if on help.pulled-muscle.com

Use the links below to get the special pricing on the landing pages.

If have coupon code SPECIAL10, then use links on next tab – this gives a discount off the full price.

For injured athletes/customer, ask the follow questions

  • Do you have an injury? If so what is the injured area? ( Looking for answer like: groin, hamstring, calf muscle, quad pull, shin splints, or sprained ankle.)
  • What is the current pain level? (options are: mild, moderate, severe)
  • How long have you had the injury? (determine if had it for 2 weeks or less or more than 2 weeks)
  • Are you older than 35 years old? Yes or no

Choose the appropriate Treatment kit.

  • Based on responses sell appropriate kit
  • Anyone that answered they are over 35 or had the injury more than 2 weeks with little improvement suggest one kit higher than their pain level would normally suggest….this will insure the best and fastest healing.

IN GENERAL, WHEN TREATING AN INJURY, YOU CAN UNDER TREAT BUT NOT OVER TREAT. SO IF BORDERLINE ON SEVERITY LEVEL HAVE THEM GET THE MORE SEVERE KIT. ALL PRODUCTS 100% GUARANTEED TO WORK IF TREAT INJURY PROPERLY.

Mild Injury Starter Kit

$3900
  • Mild Pain
  • First Time Injury
  • 1 Recovery Cream + 5 pack of Muscle & Joint Patches
  • More Details
  • Buy Now

Injury Treatment Kit

$6900
  • Moderate Pain
  • First Time Injury
  • 1 Recovery Wrap + 5 pack of Muscle & Joint Patches 
  •  More Details
  • Buy Now

Severe Treatment Kit

$9900
  • Severe Pain
  • First Time or Repeat Injury
  • 2 Recovery Wraps, 5 pack of Muscle & Joint Patches and 1 Recovery Cream
  • More Details
  • Buy Now

Chronic Injury Treatment Kit

$13900
  • Nagging/Chronic Pain
  • Repeat Injury or Just Won’t Heal
  • 3 Recovery Wraps, 3 Recovery Soaks, 10 pack Muscle & Joint Patches and 1 Recovery Cream
  • More Details
  • Buy Now
To quickly find products use the list below or use the product search button in the right sidebar.

Product Name Add to Cart
Recovery Starter Kit (Mild)
(5 patches + 1 cream)

$45.00Add to cart

Injury Treatment Kit (Moderate)
(1 wrap + 5 patches)

$75.00Add to cart

Severe Injury Treatment Kit
(2 wraps + 5 patches + 1 cream)

$105.00Add to cart

Nagging/Chronic Injury Treatment Kit
(3 wraps, 3 baths, 10 patches, 1 cream)

$185.00Add to cart

Recovery Wrap

$55.00Add to cart

Therapeutic Recovery Cream

$25.00Add to cart

Recovery Soak

$12.50Add to cart

Energy Support Tea

$35.00Add to cart

Heating Pad

$50.00Read more

Muscle and Joint Patch – 5 pack

$30.00Add to cart

Muscle and Joint Patch – 10 pack

$50.00Add to cart

Muscle and Joint Energizer

$25.00Add to cart

Foot Energizer

$25.00Add to cart

Replenishing Soak

$12.50Add to cart

Ginseng Energy Tea

$35.00Add to cart

Stress Relief Patches – 12 pack

$30.00 $27.00Add to cart

Stress Relief Spray

$25.00 $22.50Add to cart

Stress Relief Massage Lotion

$30.00 $27.00Read more

Stress Relief Detox Soak

$12.50 $11.25Add to cart

Detox Tea

$35.00 $31.50Add to cart

Eye Pad

$30.00Add to cart

Neck Pad

$40.00 $36.00Add to cart

Ginseng Hydrating Lotion

$35.00Add to cart

Skin Rehydration Tea

$35.00Add to cart

Order Status: For an order look up, status check, or tracking number log into link below. Order Lookup – Infusionsoft – Log in with User: [email protected] Password: OnBrand24

If a customer has a complex order issue, send an email [email protected]

Returns: If a customer wants to return a product that has not been used. Have them return it to:

QiVantage Attn: Returns 365 Boston Post Road #205 Sudbury, MA 01776

If it did not work for them. Send us a note with the details to help better track this information.

Include the following:

  • Person’s name
  • Reason for return: Did not use or did not work.

If the product did not work send additional details on

  • Injury treated
  • Did they complete the treatment and exercises?
  • Did they see any improvement?

All Injury Treatment Kits include FREE SHIPPING (select option in cart)